Hot(6+ hours)/Cold(12+ hours) capable
Small business - could have small imperfections!
Drinkware Custom Orders Instructions:
There is no price associated with this listing.
Please leave your email in a drop down box below, and briefly explain what you are looking for.
We will get back to you in 1-2 Business days with a price based on what size of cup you choose. There is no additional fee for a custom order design.
Once we have corresponded via email, expect 1-2 Business days before you will have a finished design to approve. Once the design has been approved, expect 2-3 Business Days before your order will be ready.
Orders MUST be paid for via e-transfer before we will start on the design for the order.
Hand wash your tumblers - using the dishwasher could implement some fading on the tumblers.
They are not microwave safe - we don't know what would happen, but we also don't want to find out!
Don't forget your tumbler in a extremely hot/cold car!
Do not drop the tumbler (we understand accidents happen, but at least TRY not to drop the tumbler)
These are handmade with love! Please handle with care!
We maintain the highest expectations on the products that leave our door into our customers hands. An order will never be packaged if it does not pass our tests.
It is normal to see slight imperfections since everything we make is completely handmade. Imperfections could be the seam not being completely perfect, or the top and bottoms not being perfect.
We want our customers to be happy with the product they receive! That is of utmost importance to us!
We do not offer refunds on any products.
We will exchange a product if you are unhappy with it. Exchanges can only be made on items within a 30-day timeframe from the day you received the order.
Returns from damages are only applicable on normal wear and tear damages.