Hot(6+ hours)/Cold(12+ hours) capable
Small business - could have small imperfections!
20 OZ Harry Potter Houses
We maintain the highest expectations on the products that leave our door into our customers hands. An order will never be packaged if it does not pass our tests.
It is normal to see slight imperfections since everything we make is completely handmade. Imperfections could be the seam not being completely perfect, or the top and bottoms not being perfect.
We want our customers to be happy with the product they receive! That is of utmost importance to us!
We do not offer refunds on any products.
We will exchange a product if you are unhappy with it. Exchanges can only be made on items within a 30-day timeframe from the day you received the order.
Returns from damages are only applicable on normal wear and tear damages.
Hand wash your tumblers - using the dishwasher could implement some fading on the tumblers.
They are not microwave safe - we don't know what would happen, but we also don't want to find out!
Don't forget your tumbler in a extremely hot/cold car!
Do not drop the tumbler (we understand accidents happen, but at least TRY not to drop the tumbler)
These are handmade with love! Please handle with care!